Volume 1, Issue 1 — Year 2024 — Article e100002

ISSN (Online): 3115-8129 Biannually

Prioritizing Factors on Construction Project Claims: A Comprehensive Review

Article Type: Review
Pages: e100002
DOI: https://doi.org/10.22034/CGEL.1.1.e100002
Crossmark
Open Access
Authors
Affiliations
  1. Department of Civil and Construction Management, Istanbul Gelisim University, Istanbul 34300, Türkiye
  2. Department of Civil and Construction Management, Istanbul Gelisim University, Istanbul 34300, Türkiye
Corresponding author
Email: ishaktapan89@gmail.com
Received: 6 July 2024 / Accepted: 18 July 2024 / Published: 25 August 2024
Abstract

The management of claims in construction projects is a critical aspect of project administration, particularly in the context of increasing complexity and scale of modern construction projects. This comprehensive review synthesizes recent research on factors influencing construction project claims, focusing on studies from various regions including Oman, Vietnam, and Bahrain, and employing methodologies such as fuzzy multi- criteria decision-making, structural equation modeling, and Semantic Network Analysis. Key findings highlight that external risks, client behavior, and unclear project definitions significantly impact claims. The review underscores the importance of proactive management practices and the need for effective documentation and evidence to mitigate claims. The studies collectively emphasize the diverse causes of claims and propose various strategies for improving claims management and reducing project disputes.

Keywords

Project risk factors, Claim mitigation strategies, Decision-making, Stakeholder analysis, Contract evaluation

Data availability statement

The data supporting the findings of this study are available within article. No publicly archived dataset was generated.

Funding

This research received no external funding.

Highlights
  • External risks and client behavior drive claims
  • Advanced methods improve claim analysis
  • Proper documentation reduces disputes and risks
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How to cite
Rezaie, E., & Tapan, I. (2024). Prioritizing Factors on Construction Project Claims: A Comprehensive Review. Civil and Geoengineering Letters, 1(1), e100002. https://doi.org/10.22034/CGEL.1.1.e100002
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